When you choose us to provide your Fire and Security Systems, you’ll be in the very safest of hands.
1000’s of businesses, organisations and property owners across the country have already benefited from relying on our service and knowledge. We pride ourselves on providing the highest degree of care and help all of our customers, with the same degree of diligence: householders, SMEs, multi-national organisations and the public sector.
Our qualified, multi-skilled and multi-disciplined engineers undergo full security vetting, CRB checks and extensive training before we allow them to represent Elan. Our policy of providing one engineer to cover all solutions saves you money, resources and your busy time.
Our customers have the peace of mind to know we are here to support you all day, every day throughout the year 24/7/365.
We are regulated and inspected by the National Security Inspectorate (NSI) to Gold Standards, and operate to strict ISO9001 Quality Accreditation rules giving proof of our competence in providing the best professional service and products available that comply with all fire safety, security, and health & safety legislation.
ALWAYS THERE: 24/7/365 – Our constant availability means you will always be able to contact us in an emergency.
NATIONWIDE COVER – Our qualified engineers ensure a consistent and professional service, wherever you are in the country.
MULTI-SKILLED ENGINEERS – Allows us to send just one engineer for all your systems, saving you time and money.
LATEST TECHNOLOGY – Whilst we are very well versed with traditional, tried and tested equipment, you can rely on us too to constantly source the most innovative solutions. And our electronic documentation process ensures we communicate quickly and effectively, keeping you fully informed once our work is completed.
REMOTE SERVICE – Strides in technology allow an increasing number of devices to be configured with a remote function; this means that we can assist with our remote service, saving you time and money by enabling us to reset, interrogate or program your system without the need for an on-site engineer visit.
FAST FIX – Our first time fix policy ensures your problem is solved quickly and efficiently. Our engineers are targeted and monitored on their ability to fix a fault on the first visit.
FREE AUDIT – Have you changed premises? Has your property undergone structure or usage changes? Take advantage of our FREE fire safety & security audit to enable us to evaluate your risk against fire and crime.
We provide you with a full report and identify any areas where you are at risk, or non-compliant.
SERVICE –We offer a national service with a local feel, by offering a personal service with clear, transparent communication. Customer service is at the core of our values – and the reason why our customers have enjoyed our service, from our very earliest days to today.